Subscribe to our mailing list

X

Macklock National Credit Agreement Paints Opposite Message From Sales Agent

By on June 19, 2017

A reader sent me in the client agreement for Macklock National Credit and said, “She was current on all of her bills, and wanted to consolidate her debts into a smaller 1 lump payment and ended up on the phone with Macklock who told her to stop paying her creditors and it would all be “taken care of” in 14 months.”

Four days ago I reached out to Macklock for their take on this situation. No response from my inquiry.

The Macklock National Credit agreement paints an entirely different picture about what they are selling or at least what the consumer heard. And like many client agreements the dream spun by the salesperson does not often reflect the reality of the agreement. Once the consumers signs the agreement, anything that the salesperson may have promised just does not matter anymore.

So let’s look at the services defined in the client agreement.

The agreement says the consumer has about ten creditor accounts and will pay about $195 a month for about 20 months for the Macklock National Credit service which is a credit monitoring service, credit repair service, and account dispute support service.

Macklock says the client payments should be sent to Electronic Payment Process Systems LLC (EPPS) where the monthly payment will be chopped up and divided between Macklock National Credit and EPPS as they are “earned.” Credit monitoring, EPPS, and credit repair services will be released each month to Macklock and EPPS.

Despite the multiple times in the agreement the consumer is asked to acknowledge the actual services provided, they signed the agreement anyway when it did not appear to represent the services purported by the marketing person.

The lesson to be learned here is to NEVER sign such an agreement when the services defined in the agreement do not match the service you think you are purchasing.

Last step, fill out the information below or call us for Priority Assistance.

What problems are you having with your report?

Your first name is required. Your first name is required to be at least 2 characters. Your first name cannot be longer than 50 characters.
Your last name is required. Your last name is required to be at least 2 characters. Your last name cannot be longer than 50 characters.
Your email is required.
Your phone is required. Your 10 digit phone number is required.
Your state is required.
Your age is required. Your age must be greater than 18. Your age must be less than 100.

By clicking on the "Contact Me" button above, you consent, acknowledge, and agree to the following: Our Terms of Use and Privacy Policy and to receive electronic communications. We take your privacy seriously. That you are providing express "written" consent for Debt.com or appropriate service provider(s) to call you (including through automated means; e.g. autodialing, text and pre-recorded messaging) via telephone, mobile device (including SMS and MMS - charges may apply), even if your telephone number is currently listed on any internal, corporate, state or federal Do-Not-Call list. Consent is not required as a condition to utilize Debt.com services and you are under no obligation to purchase anything.

By clicking on the “Contact me” button above, you consent, acknowledge, and agree to the following: (1)That you are providing express “written” consent for Lexington Law Firm, Debt.com or appropriate service provider(s) to call you (including through automated means; e.g. autodialing, text and pre-recorded messaging) via telephone, mobile device (including SMS and MMS – charges may apply), or dialed manually, at my residential or cellular number, even if your telephone number is currently listed on any internal, corporate, state or federal Do-Not-Call list; and (2)Lexington Law’s Privacy Policy and Terms of Use and Debt.com’s Terms of Use and Privacy Policy. Consent is not required as a condition to utilize Lexington Law or Debt.com services and you are under no obligation to purchase anything.

About Steve Rhode

Steve Rhode is the Get Out of Debt Guy and has been helping good people with bad debt problems since 1994. You can learn more about Steve, here.

One Comment

  1. Reader

    June 19, 2017 at 5:11 pm

    Macklock National Credit story posted.

Share a Comment / Leave a Reply

%d bloggers like this: