Date Received: 2017-04-17T00:00:00
Product: Federal student loan servicing
Issue: Dealing with my lender or servicer
Consumer Consent Provided to Share Complaint: Consent provided
Consumer Complaint: I tried calling in today, XX/XX/2017, to pay off my student loan with my credit card. I took out the credit card to pay off my student loan as I have 0 % for 18 months. I was told that OSLA only accepts bank account information, which is unacceptable. They are impeding me paying off my student loans.
Company: OKLAHOMA STUDENT LOAN AUTHORITY
State/Zip: DE 198XX
Company Response to Complaint: Closed with explanation
Was Company Response Timely: Yes
Did Consumer Dispute Company Response: No
Complaint ID: 2437660
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