CFPB Complaint

I.C. System, Inc. – CFPB Complaint ID 2472897

Consumer Complaint Submission

Date Received: 2017-05-02T00:00:00

Product: Other debt

Issue: Attempts to collect debt not owed

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: This company is on my credit report for an unpaid amount over {$1000.00}. This was previously disputed with the credit bureau and the original company. Several times over the last couple of years I asked for validation of this account and was unable to be provided this information. I do not have a contract with IC SYSTEMS INC or the other company and by SC State law ( SCCLA 15-3-530 ) the statue of limitation for debt collection is XXXX years from the XXXX date of delinquency. The first date according to IC Systems is XXXX I did not have services with company. This company is in violation of my state law. Please remove from my credit report.

Company: I.C. System, Inc.

State/Zip: SC 290XX

Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 2472897

The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.

Look at the item Company Response to Complaint: and Did Consumer Dispute Company Response: to get a better idea of how this was resolved. And the field Consumer Complaint: can give you some context of the issue.

In particular what you are looking for was that the company response was timely and that the consumer did not dispute it. The posting of complaints has proven to be a valuable resource for both companies and consumers.

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