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Delta Management Associates, Inc. – CFPB Complaint

By on June 25, 2017

Date Received: 2017-05-02T00:00:00

Product: Federal student loan debt

Issue: Threatened to contact someone or share information improperly

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: A letter was illegally sent to my employer ( in XXXX they have a XXXX XXXX XXXX drop box ), illegally threatening to sue them if they did not garnish my wages ( non-court ordered ) under a non-existent Federal regulation ( 34 C.F.R. section 682.410 ( b ) ( 10 ) ( I ) ( F ) ). The collection company is Delta Management Associates , Inc XXXX XXXX XXXX XXXX XXXX XXXX XXXX , MA XXXX ) ; phone number XXXX ; email – XXXX XXXX XXXX . In my attempts to call this company, I was placed on hold for an extended amount of time and considering that I live in a foreign country, to remain on hold was cost prohibitive.

Company: Delta Management Associates, Inc.

State/Zip:

Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 2472390

The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.

Look at the item Company Response to Complaint: and Did Consumer Dispute Company Response: to get a better idea of how this was resolved. And the field Consumer Complaint: can give you some context of the issue.

In particular what you are looking for was that the company response was timely and that the consumer did not dispute it. The posting of complaints has proven to be a valuable resource for both companies and consumers.

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