CFPB Complaint

Choice Recovery, Inc. – CFPB Complaint 2017-05-02

Consumer Complaint Submission

Date Received: 2017-05-02T00:00:00

Product: Medical debt

Issue: Attempts to collect debt not owed

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: I have contacted all XXXX credit reporting companies regarding incorrect info on my credit report regarding a collection from Choice Recovery . XXXX deleted the incorrect info however XXXX XXXX will not. I asked them to verify the information which they did not. I ‘m writing you all to have this information removed as a solution. Thanks

Company: Choice Recovery, Inc.

State/Zip: FL 322XX

Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 2472426

The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.

Look at the item Company Response to Complaint: and Did Consumer Dispute Company Response: to get a better idea of how this was resolved. And the field Consumer Complaint: can give you some context of the issue.

In particular what you are looking for was that the company response was timely and that the consumer did not dispute it. The posting of complaints has proven to be a valuable resource for both companies and consumers.

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