Date Received: 2017-05-02T00:00:00
Product: Other debt
Issue: Took or threatened to take negative or legal action
Consumer Consent Provided to Share Complaint: Consent provided
Consumer Complaint: on XXXX XXXX XXXX a car registered to me was involved in a car accident. I was not driving the car but understand I am liable for damages. I have been given two different amounts by this company. On XXXX XXXX XXXX , I received a collection letter in the amount of {$3200.00}. On XXXX XXXX XXXX , I received a collection letter in the amount of {$5200.00} which is XXXX more on the same debt. I sent a certified letter to this company on XXXX XXXX XXXX asking for a itemized break down of these costs and did not get a response. I informed this company that I am willing to take care of this debt but we need to come to some agreeable solution. This company has threatened to take my drivers license if this is not resolved
Company: National Commercial Services, Inc
State/Zip: OH 432XX
Company Response to Complaint: Closed with explanation
Was Company Response Timely: Yes
Did Consumer Dispute Company Response: N/A
Complaint ID: 2472871
The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.
Look at the item Company Response to Complaint: and Did Consumer Dispute Company Response: to get a better idea of how this was resolved. And the field Consumer Complaint: can give you some context of the issue.
In particular what you are looking for was that the company response was timely and that the consumer did not dispute it. The posting of complaints has proven to be a valuable resource for both companies and consumers.
