Merchants Acceptance Corp – CFPB Complaint ID 2474253

Date Received: 2017-05-03T00:00:00

Product: Other debt

Issue: Threatened to contact someone or share information improperly

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: The only dates that I have on hand at the current moment is today, XXXX XXXX XXXX and a previous date of XXXX XXXX XXXX . I ‘ve had harassing, non stop phone calls to the point that I ‘ve changed my number and had to block the company ‘s number on my home phone, when I have asked that all communication be done via United States Postal services, which has been ignored and I have n’t received anything by mail. The debt that they ‘re trying to collect is on a XXXX XXXX where my contract was voided since XXXX did n’t keep up on their part and I returned the vacuum to them. On XXXX XXXX XXXX I received an email stating that they ‘re trying to contact me in regards to my account – Which was sent to my email and three others, two of w hich I have no connection to. This was after my grandparents and mother received a phone call from a man who got verbally confrontational with my mother. I replied back to the email stating that all contact needed to be done VIA USPS and if there was any issues to give me a call on a number I provided. On XXXX XXXX XXXX – My employer got a call, fax, and email in regards to an employment verification, in which I called the number provided spoke to a woman named XXXX that had placed all three of those contacts, and informed her not to harass me at my place of business and if there was any need to contact me via USPS – which still has n’t taken place. She placed me on hold stating that she was going to transfer me to someone to speak to in regards to it since she only does the ” employment ” verification, and I was left there fo r fifteen minu tes before I finally gave up. I ‘ve had multiple calls on an old phone number that where I ‘ve had their employees yell at me, call me names, and harass me about payment on an item I do not have. I have proof of changing my number, the block on my house phone, statements from my grandparents and mother about their phone call at my home, and proof that they ‘ve contacted my employer.

See also  AES/PHEAA - CFPB Complaint ID 3052428

Company: Merchants Acceptance Corp

State/Zip: CA 925XX

Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 2474253

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