Date Received: 2017-05-03T00:00:00
Product: Credit card debt
Issue: Attempts to collect debt not owed
Consumer Consent Provided to Share Complaint: Consent provided
Consumer Complaint: XXXX XXXX XXXX sold my account to Midland Funding. Midland funding is still reporting my information as a collection account this account was paid and it should show XXXX balance and removed from the CURRENT COLLECTION Spot. It should be closed n ot current!!! This account was updated on my report 2 days ago, and dropped my score XXXX points because of the negative remarks. I have tried to dispute this matter a thousand times. XXXX XXXX is still reporting on my account. This account is paid!!!! again dropping my score another XXXX points.
Company: ENCORE CAPITAL GROUP INC.
State/Zip: MI 482XX
Company Response to Complaint: Closed with explanation
Was Company Response Timely: Yes
Did Consumer Dispute Company Response: N/A
Complaint ID: 2474191
The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.
Look at the item Company Response to Complaint: and Did Consumer Dispute Company Response: to get a better idea of how this was resolved. And the field Consumer Complaint: can give you some context of the issue.
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