CFPB Complaint

ENCORE CAPITAL GROUP INC. – CFPB Complaint ID 2474191

Consumer Complaint Submission

Date Received: 2017-05-03T00:00:00

Product: Credit card debt

Issue: Attempts to collect debt not owed

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: XXXX XXXX XXXX sold my account to Midland Funding. Midland funding is still reporting my information as a collection account this account was paid and it should show XXXX balance and removed from the CURRENT COLLECTION Spot. It should be closed n ot current!!! This account was updated on my report 2 days ago, and dropped my score XXXX points because of the negative remarks. I have tried to dispute this matter a thousand times. XXXX XXXX is still reporting on my account. This account is paid!!!! again dropping my score another XXXX points.

Company: ENCORE CAPITAL GROUP INC.

State/Zip: MI 482XX

Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 2474191

The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.

Look at the item Company Response to Complaint: and Did Consumer Dispute Company Response: to get a better idea of how this was resolved. And the field Consumer Complaint: can give you some context of the issue.

In particular what you are looking for was that the company response was timely and that the consumer did not dispute it. The posting of complaints has proven to be a valuable resource for both companies and consumers.

READ  GOLD KEY CREDIT, INC. - CFPB Complaint



About the author

Research Department

Here is where you will find important stories located from around the web which can impact you and your financial life.

Scroll to Top