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Executive Financial Consultants, Inc – CFPB Complaint

By on July 12, 2017

Date Received: 2017-05-03T00:00:00

Product: Medical debt

Issue: Attempts to collect debt not owed

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: I have been getting harassing phone calls and letter from Executive financial About a bill I had no clue about. I do n’t go to XXXX usually and the time I did I had insurance. I spoke with a representative at Executive financial and explained to her that during the period this bill was generated I had insurance. She said that part of the bill was paid with insurance and the other part was n’t and it was to late. I have XXXX XXXX through the state. I was under the impression that all my medical bills was being paid. The representative said that after a year they can no longer send them back to the insurance company. This mistake on XXXX medical center has cause me so much grief, stress and heartache. I almost lost my house because I could n’t get a loan because this debt is reportiong to my credit. Somebody over at XXXX medical center dropped the call and my bill was n’t submitted in time to get paid within a year. I have spoke with several ppl in the office and I do n’t get any resolution. I want this debt removed from my credit report. I went to the doctor and gave them my insurance information and they did n’t submit it to XXXX . Then almost 2 years later they RUIN my credit. I even called the company and asked for a fair payment arrangement and to have it removed until I pay it considering I NEVER KNEW ANYTHING about the bill not being paid. I thought my question for assistance was fair. I was n’t treated fairly. I was n’t treated like a consumer that lives in the same society as the collection company. I really would need to have this derogatory incorrect information off my name and my credit report.

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Company: Executive Financial Consultants, Inc

State/Zip: KS 660XX

Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 2473571

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