Navient Solutions – CFPB Complaint ID 2446790

Date Received: 2017-04-21T00:00:00

Product: Federal student loan servicing

Issue: Dealing with my lender or servicer

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: Please help me understand how the balance for my Navient Loan number XXXX increased since the first letter to the Consumer Financial Protection Bureau on XXXX XXXX XXXX . Date Loan XXXX Loan XXXX Total XXXX XXXX XXXX {$47000.00} {$100000.00} {$150000.00} XXXX XXXX XXXX {$47000.00} {$100000.00} {$150000.00} XXXX XXXX XXXX {$47000.00} {$100000.00} {$150000.00} XXXX XXXX XXXX {$47000.00} {$100000.00} {$150000.00} XXXX XXXX XXXX {$47000.00} {$100000.00} {$150000.00} XXXX XXXX XXXX {$52000.00} {$96000.00} {$140000.00} XXXX XXXX XXXX {$52000.00} {$96000.00} {$140000.00} XXXX XXXX XXXX {$52000.00} {$96000.00} {$140000.00} XXXX XXXX XXXX {$52000.00} {$96000.00} {$140000.00} XXXX XXXX XXXX {$52000.00} {$96000.00} {$140000.00} XXXX XXXX XXXX {$52000.00} {$96000.00} {$140000.00} The following are the loans I have through Navient : XXXX number : XXXX ( subsidized ) *Loan number : XXXX ( unsubsidized ) The original principals were {$73000.00} for XXXX , and {$130000.00} for XXXX . I consistently made payments to these loans since XXXX when I returned from XXXX XXXX XXXX XXXX XXXX XXXX and XXXX XXXX .

Company: Navient Solutions, LLC.

State/Zip: PA 165XX

Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: No

Complaint ID: 2446790

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