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Navient Solutions – CFPB Complaint

1-844-335-1967

Date Received: 2017-04-19T00:00:00

Product: Federal student loan servicing

Issue: Can’t repay my loan

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: I am again going through my repayment options with Navient. And again, my only options are to do a forbearance based on my income. I borrowed XXXX and now owe $ XXXX . I need to start paying on these loans but for many many years my only options are to either do the forbearance with {$0.00} payment or to pay a very large monthly payment which I can not do based on my finances.

Company: Navient Solutions, LLC.

State/Zip: OH 430XX

Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: No

Complaint ID: 2443413

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