Date Received: 2017-05-03T00:00:00
Product: Credit card debt
Issue: Threatened to contact someone or share information improperly
Consumer Consent Provided to Share Complaint: Consent provided
Consumer Complaint: I have a loan with COVINGTON CREDIT XXXX XXXX XXXX XXXX , GA XXXX . I had a check returned for XXXX . I wrote a letter explaining that I ‘ll cure the check XXXX XXXX , 2017 . When I called, THE XXXX FEMALE REP, I ‘M XXXX TOO, TOLD ME THAT MY CHECK CLEARED. I ASKED, ARE YOU SURE? SHE REPLIED YES. TODAY, XXXX XXXX , THIS SAME XXXX CUSTOMER SERVICE REP CALLED MY HOME 15 TIMES, YES, 15 TIMES CLAIMING I OWE XXXX SHE EVEN CALLED A RELATIVES CELLPHONE. I WILL CURE MY DEBT ON THE XXXX OF XXXX . This employee does not know her job nor does she know that in Georgia, calling someone consectively is Misdemeanor stalking. She gave me wrong information and I tried to do the right thing and cure my debt. I want her stop calling my home and she needs to do her job right.
Company: SOUTHERN MANAGEMENT CORP.
State/Zip: GA 302XX
Company Response to Complaint: Closed with explanation
Was Company Response Timely: Yes
Did Consumer Dispute Company Response: N/A
Complaint ID: 2474691
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Look at the item Company Response to Complaint: and Did Consumer Dispute Company Response: to get a better idea of how this was resolved. And the field Consumer Complaint: can give you some context of the issue.
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