Date Received: 2017-05-03T00:00:00

Product: Credit card debt

Issue: Threatened to contact someone or share information improperly

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: I have a loan with COVINGTON CREDIT XXXX XXXX XXXX XXXX , GA XXXX . I had a check returned for XXXX . I wrote a letter explaining that I ‘ll cure the check XXXX XXXX , 2017 . When I called, THE XXXX FEMALE REP, I ‘M XXXX TOO, TOLD ME THAT MY CHECK CLEARED. I ASKED, ARE YOU SURE? SHE REPLIED YES. TODAY, XXXX XXXX , THIS SAME XXXX CUSTOMER SERVICE REP CALLED MY HOME 15 TIMES, YES, 15 TIMES CLAIMING I OWE XXXX SHE EVEN CALLED A RELATIVES CELLPHONE. I WILL CURE MY DEBT ON THE XXXX OF XXXX . This employee does not know her job nor does she know that in Georgia, calling someone consectively is Misdemeanor stalking. She gave me wrong information and I tried to do the right thing and cure my debt. I want her stop calling my home and she needs to do her job right.


State/Zip: GA 302XX

Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 2474691

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See also  ALLY FINANCIAL INC. - CFPB Complaint ID 2936357