Date Received: 2017-06-13T00:00:00
Product: Debt settlement
Issue: Confusing or missing disclosures
Consumer Consent Provided to Share Complaint: Consent provided
Consumer Complaint: Met with XXXX ” XXXX ” XXXX personal banker a t Wells Fargo XXXX XXXX XXXX XXXX XXXX XXXX , Fl. Phone # XXXX . Went to the bank to get a XXXX stamp to make an assignment of a loan to a mutual fund. I was told that I could not get the stamp because the owner of the assignment was not a bank client. I was told th at Wells Fargo could not stamp the document because the person is not known to the bank. This transaction was the purchase of a car, Wells Fargo do es advertise this service to the public and does not state that it is only for bank clients.
Company: WELLS FARGO & COMPANY
State/Zip: FL 333XX
Company Response to Complaint: Closed with explanation
Was Company Response Timely: Yes
Did Consumer Dispute Company Response: N/A
Complaint ID: 2550557
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