CFPB Complaint

EOS Holdings, Inc. – CFPB Complaint

Consumer Complaint Submission

Date Received: 2017-05-04T00:00:00

Product: Other debt

Issue: False statements or representation

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: It appears tha t EOS CCA might have purchased my debt from another company, or otherwise reported the wrong delinquency date from the origional account. The origional delinquency date was sometime in XXXX and they have just reported to the credit bureau or my credit report reflects the date as XXXX XXXX XXXX , which has obviously affected my credit score dramatically. Federal law requires that collection agencies report the origional delinquency date from the oridional account. I want this corrected immediately. I also never received a single letter from this company regarding the debt. The debt was incurred as XXXX failed to meet their corporate responsibility in reviewing my account for false charges on my account. I expect this debt to be removed in the federal 7 ye ar time frame.

Company: EOS Holdings, Inc.

State/Zip: TX 769XX

Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 2475418

The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.

Look at the item Company Response to Complaint: and Did Consumer Dispute Company Response: to get a better idea of how this was resolved. And the field Consumer Complaint: can give you some context of the issue.

In particular what you are looking for was that the company response was timely and that the consumer did not dispute it. The posting of complaints has proven to be a valuable resource for both companies and consumers.

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