Navient Solutions – CFPB Complaint ID 2495558

Date Received: 2017-05-27T00:00:00

Product: Federal student loan servicing

Issue: Incorrect information on your report

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: I have several student loans from dept of education XXXX that are showing late payments. My loans were in deferment and I have never had a late payment. This is messing up my credit by reporting that I have several late payments.

Company: Navient Solutions, LLC.

State/Zip: NC 281XX

Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 2495558

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