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Budget Control Services, Inc. – CFPB Complaint

By on July 28, 2017

Date Received: 2017-05-09T00:00:00

Product: Medical debt

Issue: Attempts to collect debt not owed

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: Budget Control Svc s ( XXXX XXXX ) has placed a derogatory collection on a working mother’s- ( name withheld ) XXXX XXXX credit report in the amount of {$5100.00} for services they claim were rendered on her adult XXXX year old daughter in XXXX of XXXX . ( 4 1/5 years ago ) 1. The working mother is not legally responsible for charges of her adult children. The work of inserting metal pins for implants can only be done on adults, not children. 2. She did not even take her daughter to that dentist nor did she fill out any paperwork. 3. The dentist XXXX XXXX says performed the work no longer works there and says he was never paid by XXXX XXXX for this work, currently lives in XXXX and knows nothing about this issue. 4. The work in question was actually performed by a different XXXX XXXX nearly 2 years later and we have a receipt. 5. The Colorado statute of limitations has now passe d for Budget Control o r XXXX XXXX to pursue legal remedies. 6. Budget Control is now illegally harassing an innocent party with malice with no hope of resolving the matter.

Company: Budget Control Services, Inc.

State/Zip: CO 802XX

Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 2479907

The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.

Look at the item Company Response to Complaint: and Did Consumer Dispute Company Response: to get a better idea of how this was resolved. And the field Consumer Complaint: can give you some context of the issue.

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In particular what you are looking for was that the company response was timely and that the consumer did not dispute it. The posting of complaints has proven to be a valuable resource for both companies and consumers.

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