CFPB Complaint

Capio Partners, LLC – CFPB Complaint ID 2479107

Consumer Complaint Submission

Date Received: 2017-05-08T00:00:00

Product: I do not know

Issue: Written notification about debt

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: I checked my credit today and discovered that there is a Capio Partners collection that was just reported to my credit. It seems they are asking for {$610.00} and the account number is ” XXXX ”. I did not receive any notice with a right to dispute before this was reported to my credit. This is concerning because I do not know who this company is or why they want me to pay them such a large sum of money. I ‘ve done some research online and this company has been involved in several scam stories for many consumers. As a matter of fact, there is a 100 % negative review rating on the Better Business Bureau! Considering their history, I am not about to reach to this suspicious company when I do n’t even know what this debt is for. They need to explain who they are and why they want me to pay them {$610.00}.

Company: Capio Partners, LLC

State/Zip: FL 335XX

Company Response to Complaint: Closed with non-monetary relief

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 2479107

The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.

Look at the item Company Response to Complaint: and Did Consumer Dispute Company Response: to get a better idea of how this was resolved. And the field Consumer Complaint: can give you some context of the issue.

In particular what you are looking for was that the company response was timely and that the consumer did not dispute it. The posting of complaints has proven to be a valuable resource for both companies and consumers.

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