CFPB Complaint

Moss Law Firm, P.C. – CFPB Complaint ID 2476280

Consumer Complaint Submission

Date Received: 2017-05-05T00:00:00

Product: Credit card debt

Issue: Attempts to collect debt not owed

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: re ; Moss Law Firm , P.C . XXXX XXXX XXXX XXXX XXXX ( XXXX ) XXXX , Texas XXXX . letter unsigned. My original debt was with a ” business ” credit card issued by XXXX XXXX XXXX , later merged into ” XXXX ( XXXX XXXX ), XXXX who later merged into XXXX XXXX .. Allen Adkins & Assoc . ( XXXX XXXX XXXX , evidently now ” Moss Law Firm , P.C . ) filed a judgement against me for an original XXXX XXXX XXXX credit card balance of approx. {$12000.00} from XX/XX/XXXX whe n my business ” XXXX XXXX ” closed, I was a personal co-signer for the mastercard. After fees & penalties & 22 % interest over years they ballooned a new debt into {$31000.00} and offered a settlement of {$9700.00} or ” make offer ” letter to my attorney XXXX XXXX , XXXX XXXX , after he spoke with them. I accepted and ” In The XXXX Judicial District C ourt of XXXX County Texas ” obtained a Non-Execution Agreement No. XXXX , dated XXXX , which was paid in XXXX installments ending XX/XX/XXXX with check # XXXX and closed due to XXXX XXXX debt relief and a XXXX tax credit for approx. {$10000.00} filed with my XXXX personal tax returns. Moss Law Firm , P.C . has now sent me a new letter dated XX/XX/XXXX attempting to re-open (? ) a nd threatening legal action for XXXX XXXX . This debt has been paid and closed.

Company: Moss Law Firm, P.C.

State/Zip: TX 760XX

Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 2476280

The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.

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