CFPB Complaint

Moss Law Firm, P.C. – CFPB Complaint

Consumer Complaint Submission

Date Received: 2017-05-05T00:00:00

Product: Credit card debt

Issue: Attempts to collect debt not owed

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: re ; Moss Law Firm , P.C . XXXX XXXX XXXX XXXX XXXX ( XXXX ) XXXX , Texas XXXX . letter unsigned. My original debt was with a ” business ” credit card issued by XXXX XXXX XXXX , later merged into ” XXXX ( XXXX XXXX ), XXXX who later merged into XXXX XXXX .. Allen Adkins & Assoc . ( XXXX XXXX XXXX , evidently now ” Moss Law Firm , P.C . ) filed a judgement against me for an original XXXX XXXX XXXX credit card balance of approx. {$12000.00} from XX/XX/XXXX whe n my business ” XXXX XXXX ” closed, I was a personal co-signer for the mastercard. After fees & penalties & 22 % interest over years they ballooned a new debt into {$31000.00} and offered a settlement of {$9700.00} or ” make offer ” letter to my attorney XXXX XXXX , XXXX XXXX , after he spoke with them. I accepted and ” In The XXXX Judicial District C ourt of XXXX County Texas ” obtained a Non-Execution Agreement No. XXXX , dated XXXX , which was paid in XXXX installments ending XX/XX/XXXX with check # XXXX and closed due to XXXX XXXX debt relief and a XXXX tax credit for approx. {$10000.00} filed with my XXXX personal tax returns. Moss Law Firm , P.C . has now sent me a new letter dated XX/XX/XXXX attempting to re-open (? ) a nd threatening legal action for XXXX XXXX . This debt has been paid and closed.

Company: Moss Law Firm, P.C.

State/Zip: TX 760XX

Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 2476280

The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.

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Look at the item Company Response to Complaint: and Did Consumer Dispute Company Response: to get a better idea of how this was resolved. And the field Consumer Complaint: can give you some context of the issue.

In particular what you are looking for was that the company response was timely and that the consumer did not dispute it. The posting of complaints has proven to be a valuable resource for both companies and consumers.




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