CFPB Complaint

National Credit Systems,Inc. – CFPB Complaint

Consumer Complaint Submission

Date Received: 2017-05-09T00:00:00

Product: Other debt

Issue: Took or threatened to take negative or legal action

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: I lived in some apartments called the XXXX for six years always paid my rent on time. I am XXXX I have XXXX XXXX called XXXX XXXX . When I first moved in the apartment the lady who was first there help me fill out my paperwork. I started school 3 years after my moving in. In XX/XX/XXXX I did go to school full load for Sprin g XX/XX/XXXX , I was on some type of Hud program my whole stay. The lady who used to help me do paperwork was no longer there so I did not know neither was it explained to me that I could or was not suppose to. A year later in XX/XX/XXXX the y told I was not then I got an eviction notice. Not only that but during the time in XX/XX/XXXX I we nt without air in 98 degre es for a week because of electrical problem they kept saying was just air unit but I knew because the lights fried. I told my Mom and she told me to call corporate in Tx. I also had a real bad roach infestation t hat my Mom had to pay personally because of old neighbors moving out. I always paid my portion and only went full time XXXX semester because of stress. I am now stressed trying to make ends meat because the report is on credit and it is a heavy burden on me. I am stressed trying to work a little just to pay bills rent and eat. I think this report is conflict of interest and causing undue hardship on me.

Company: National Credit Systems,Inc.

State/Zip: AR 722XX

Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 2480367

The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.

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Look at the item Company Response to Complaint: and Did Consumer Dispute Company Response: to get a better idea of how this was resolved. And the field Consumer Complaint: can give you some context of the issue.

In particular what you are looking for was that the company response was timely and that the consumer did not dispute it. The posting of complaints has proven to be a valuable resource for both companies and consumers.




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