CFPB Complaint

Financial Credit Service, Inc. – CFPB Complaint

Consumer Complaint Submission

Date Received: 2017-05-08T00:00:00

Product: Credit card debt

Issue: False statements or representation

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: On XXXX / XXXX / XXXX I received several phone calls from a number I did not recognize XXXX XXXX XXXX XXXX . I called and gave the person that answered the phone my name ; company identified as ARA. They transferred me to someone that called me by my maiden last name and repeated to me my full social security number. They asked if I had a MasterCard wit h an outstanding balance of $ XXXX . I told them I did not know what they were talking about and from when. I was transferred again to a XXXX XXXX who informed me that she was collecting a debt from a MC from XXXX and that if I did not pay they were filing a lien on me i n the county that I lived in and liens against all of my credit cards ( Naming my credit cards and the li mits on each ). I explained that I paid off this debt and I had the proof at home, that I was currently at work. She said she could only hold the account for 24 hours. I said this was the first I have heard about this and how can she lien me when I have heard nothing about this. She said that they would only give me 24 hours before they started garnishing my wages. I told her that I would get my attorney on th e phone and they could speak to her and she said ok. When I attempted to give her the name and number of my attorney she said she could not speak to her and my attorney needed to call XXXX XXXX . I had my attorney call the company and they said they were unable to speak to her and requested her bar number. They said I could call back and give her permission to speak to them or fax them a verification. My attorney advised me not to call these people back and after research we have found that they are scammers. They had all of my personal information including my complete social security number and they fraudulently demanded payment on a debt that was paid.

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Company: Financial Credit Service, Inc.

State/Zip: NC 274XX

Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 2478460

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