Date Received: 2017-05-10T00:00:00
Product: Credit card debt
Issue: Communication tactics
Consumer Consent Provided to Share Complaint: Consent provided
Consumer Complaint: X/X/17 – This company has been making frequent and harassing calls to m y Mother ‘s hom e for almost a year now. The numbers they have used just in the past week are : XXXX XXXX XXXX XXXX The company is : Portfolio Recovery Associates LLC XXXX XXXX XXXX ( & XXXX XXXX XXXX – for Disputes Dept. ) XXXX , VA XXXX I have sent them several letters begging them to stop calling my Mother ‘s number because I do n’t live there and she is recovering from XXXX XXXX XXXX and is still undergoing treatments. I have explained I am currently dealing with illness, I have filed for XXXX , I have no job and I have no income. I also explained I am not trying to avoid paying them, I just have XXXX income at this time. I am currently living with family and friends and constantly changing residences.
Company: PORTFOLIO RECOVERY ASSOCIATES INC
State/Zip: RI 028XX
Company Response to Complaint: Closed with non-monetary relief
Was Company Response Timely: Yes
Did Consumer Dispute Company Response: N/A
Complaint ID: 2480571
The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.
Look at the item Company Response to Complaint: and Did Consumer Dispute Company Response: to get a better idea of how this was resolved. And the field Consumer Complaint: can give you some context of the issue.
In particular what you are looking for was that the company response was timely and that the consumer did not dispute it. The posting of complaints has proven to be a valuable resource for both companies and consumers.
- Two Arrested in Los Angeles for Their Roles in Hospice Fraud Conspiracy - December 3, 2021
- Three Operators of Financial Services Firm Charged and Arrested in Alleged $155 Million Investment Fraud Scheme - September 17, 2021
- Better Path Financial– Scam, Complaint, Review, Or Praise? - August 25, 2021