HSBC NORTH AMERICA HOLDINGS INC. – CFPB Complaint ID 2481587

Date Received: 2017-05-10T00:00:00

Product: Credit card debt

Issue: Attempts to collect debt not owed

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: issue started with hsbc i n XX/XX/XXXX / XX/XX/XXXX and several collection companies. finally after years of being harassed I got it taken care of thru your agency. But like a bad dream it is back on as a new credit card collection syarting in XX/XX/XXXX and companies are harassing and threating me. I had documents from HSBC that were destroyed in hurricane that was letter from company back years ago stating not mine. it is now being reported as new collection from several companies. One company is XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX tx XXXX XXXX in my old file with you last year is a copy of the letter from them.. this account is over 9 years o ld a nd continues to come back and ruin my credit. please contact me asap XXXX

Company: HSBC NORTH AMERICA HOLDINGS INC.

State/Zip: FL 321XX

Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 2481587

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