Date Received: 2017-05-11T00:00:00
Product: Medical debt
Issue: Written notification about debt
Consumer Consent Provided to Share Complaint: Consent provided
Consumer Complaint: CENTRAL FINANCIAL CONTROL/SYNDICATED OFFICE SYSTEMS HAS A DEBT LISTED ON XXXX , XXXX , AND XXXX .THE DEBT IS FROM ABOUT 5 YEARS AGO FOR HOSPITALIZATION AT XXXX XXXX XXXX XXXX XXXX IN XXXX CA.The ac count number is XXXX .I unde rstand that CFC has a XX/XX/XXXX CONSEN T ORDER and that my case i s one of them from XX/XX/XXXX – XX/XX/XXXX that CFC was required to forgive and send abo ut 100 dollars t o me of the XXXX dollar portion of the fine they were required to pay for not doing debt validation notices.CFC HAS NOT DONE THAT and has verified recently with the credit bureaus … .so they continue the same behavior during the consent order supervision period.
Company: TENET HEALTHCARE CORPORATION
State/Zip: CA 922XX
Company Response to Complaint: Closed with explanation
Was Company Response Timely: Yes
Did Consumer Dispute Company Response: N/A
Complaint ID: 2482564
The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.
Look at the item Company Response to Complaint: and Did Consumer Dispute Company Response: to get a better idea of how this was resolved. And the field Consumer Complaint: can give you some context of the issue.
In particular what you are looking for was that the company response was timely and that the consumer did not dispute it. The posting of complaints has proven to be a valuable resource for both companies and consumers.