Date Received: 2017-05-11T00:00:00
Product: Other debt
Issue: Attempts to collect debt not owed
Consumer Consent Provided to Share Complaint: Consent provided
Consumer Complaint: I called XXXX XXXX XXXX XXXX and spoke to XXXX . I called in response to the written letter that this company sent to me. They said that the debt I had disputed was valid. I looked up my receipt from XXXX . Not only is the amount owed incorrect. On the bill they sent me there was unreturned equipment which my XXXX receipt show was returned. I used to work for XXXX and I know as a matter of fact that XXXX is well known for charging for service after the disconnect date as shown on the bill that was sent to me. I disconnected service on XXXX XXXX , 2017 and returned all of my equipment as well on that day. Also my receipt shows my current bill amount that was not the same as Convergent says I owe. I have tried during my call to get them to talk to me about the bill which they themselves said was not mine as my social security number did not match and told me to call XXXX . When I called XXXX , they told me to call Convergent. I want to make sure that this bill does not ever show up again on my credit report. I have attached all the documents to show the error
Company: Convergent Resources, Inc.
State/Zip: TX 770XX
Company Response to Complaint: Closed with explanation
Was Company Response Timely: Yes
Did Consumer Dispute Company Response: N/A
Complaint ID: 2482574
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