CFPB Complaint

TRANSWORLD SYSTEMS INC – CFPB Complaint ID 2489605

Consumer Complaint Submission

Date Received: 2017-05-20T00:00:00

Product: Medical debt

Issue: Attempts to collect debt not owed

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: I received an email from XXXX saying that a new negative debt had been posted to my XXXX Credit Report by TransWorld Systems INC. I checked with both the original debtor and the XXXX XXXX XXXX with whom I have already been working to pay this debt. Neither have ever heard of XXXX or has any affiliation with them. They posted XXXX ( XXXX ) d ifferent accounts on my report allegedly from the same debtor as well. This is also false according to the original debtor, XXXX XXXX XXXX XXXX in XXXX Texas.

Company: TRANSWORLD SYSTEMS INC

State/Zip: LA 714XX

Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 2489605

The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.

Look at the item Company Response to Complaint: and Did Consumer Dispute Company Response: to get a better idea of how this was resolved. And the field Consumer Complaint: can give you some context of the issue.

In particular what you are looking for was that the company response was timely and that the consumer did not dispute it. The posting of complaints has proven to be a valuable resource for both companies and consumers.

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