CFPB Complaint

Ray Klein, Inc. – CFPB Complaint ID 2486882

Consumer Complaint Submission

Date Received: 2017-05-17T00:00:00

Product: Medical debt

Issue: Attempts to collect debt not owed

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: PROFESSIONAL CREDIT SERVICES, ACCOUNT NUMBER XXXX HAS put this account as a collection account for emergency medical service s r eceived at XXXX XXXX XXXX , the original creditor.At the time of service I was covered by XXXX which I informed the provider.The government insurance plan covers all emergency services and I should never have been billed and never been subject to collection action which has damaged my credit standing by wrongfully placing and publishing this debt on XXXX XXXX and XXXX c redit bureaus.The service occurred in early 2015, possibly XX/XX/XXXX / XX/XX/XXXX .I have Previously communicated through the credit bureaus telling them to remove the item from my credit files.

Company: Ray Klein, Inc.

State/Zip: CA 922XX

Company Response to Complaint: Closed with non-monetary relief

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 2486882

The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.

Look at the item Company Response to Complaint: and Did Consumer Dispute Company Response: to get a better idea of how this was resolved. And the field Consumer Complaint: can give you some context of the issue.

In particular what you are looking for was that the company response was timely and that the consumer did not dispute it. The posting of complaints has proven to be a valuable resource for both companies and consumers.

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