CFPB Complaint

Southwest Credit Systems, L.P. – CFPB Complaint ID 2490787

Consumer Complaint Submission

Date Received: 2017-05-22

Product: Other debt

Issue: Written notification about debt

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: I keep a close eye on my credit report. As this account is not on my XXXX report. It did appear on the mortgage companies report they pulled from XXXX . This account is not mine and I was not notified of this account. Also, it puzzles me that I was informed of this account from a mortgage lender. FCRA laws have been violated here. The sneaky way of ahving this on a mortgage lender report and not the XXXX report from them. This should be investigated by CFPB and my attorney for violation.

Company: Southwest Credit Systems, L.P.

State/Zip: TX 770XX

Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 2490787

The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.

Look at the item Company Response to Complaint: and Did Consumer Dispute Company Response: to get a better idea of how this was resolved. And the field Consumer Complaint: can give you some context of the issue.

In particular what you are looking for was that the company response was timely and that the consumer did not dispute it. The posting of complaints has proven to be a valuable resource for both companies and consumers.


About the author

Research Department

Here is where you will find important stories located from around the web which can impact you and your financial life.

Scroll to Top