Navient Solutions – CFPB Complaint ID 2490879

Date Received: 2017-05-22T00:00:00

Product: I do not know

Issue: Attempts to collect debt not owed

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: I received a letter dated XXXX XXXX XXXX from XXXX XXXX XXXX to validate an alleged debt. XXXX XXXX has identified themselves as the original creditor but they are not and the information the creditor provided to validate the debt is invalid. The date on the materials provided for XXXX University was dated XX/XX/XXXX and I was XXXX XXXX XXXX at that time. I am not legally responsible for this debt because I was a minor and I could not enter into such legal contracts when I attended XXXX University from XXXX . In addition, there is a note at the bottom of the letter stating waived XXXX . That is the business that is responsible for this debt.

Company: Navient Solutions, LLC.

State/Zip: FL 334XX

Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 2490879

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