Date Received: 2017-05-24T00:00:00
Product: Federal student loan servicing
Issue: Struggling to repay your loan
Consumer Consent Provided to Share Complaint: Consent provided
Consumer Complaint: XXXX from REVCREST Inc e xplained to me that i could not lower my payments as the young lady before told me that after XXXX garnishments ( whic h are creating a big hardship as it is XXXX put of my check a month and my bills are behind due to this ) I could lower my payment, she then asked for a financial statement over the phone,. I gave her the information and now i am being told different, that i would have to continue the garnishment and i would have to make payments as well. is this legal? if so I will be homeless soon! every time i ask for a hearing which is my RIGHT, I have been denied … IT IS MY RIGHT!
Company: RevCrest, Inc.
State/Zip: CA 900XX
Company Response to Complaint: Closed with explanation
Was Company Response Timely: Yes
Did Consumer Dispute Company Response: N/A
Complaint ID: 2493054
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