Navient Solutions – CFPB Complaint 2017-05-24

Date Received: 2017-05-24

Product: Federal student loan servicing

Issue: Dealing with your lender or servicer

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: I feel that I have continued to make paymentsure and my account is n’t decreasing the correct amount. I have the account number and information that I will provide. I am also an XXXX and do n’t have the income to continue to pay amounts that are n’t correct. I owe under {$3000.00} and they are in a lawsuit for this correct issue. I attended school from XXXX – XXXX at XXXX XXXX University.

Company: Navient Solutions, LLC.

State/Zip: GA 300XX

Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 2493045

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