Navient Solutions – CFPB Complaint ID 2490457

Date Received: 2017-05-22T00:00:00

Product: Credit card debt

Issue: Written notification about debt

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: Company is reporting on all XXXX credit bureaus and sending me information that I owe this debt including threatening phonecalls. I have sent letters for them to verify this debt bearing my signature and they have not. I have ( XXXX ) late pays on XXXX XXXX XXXX loans that they state can not remove even though I was in school. I have also sent letters for them to delete the debt because they did not report on my report within the 30 day time frame that I ” disputed the debt per the FCRA ” Also sent with certified mail and verification of signature for each article of mail I ‘ve sent.

Company: Navient Solutions, LLC.

State/Zip: MA 021XX

Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 2490457

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