CFPB Complaint

Optio Solutions, LLC – CFPB Complaint

Consumer Complaint Submission

Date Received: 2017-06-16T00:00:00

Product: Auto debt

Issue: Communication tactics

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: I received a call from XXXX to call her that is when XXXX low with a nasty rude attitude and say to my son with the same nasty attitude, then XXXX low said to me i am tried off playing game with you and your son, i have not been talking to this child because that is what she is to me, XXXX low have been talk to my son about the payment arrangement, then i call to talk someone that is over these peoples and that is when this boy got on the phone with a nasty and rude XXXX over, the phone so i cursed him out, then i call back to get the last name, when XXXX said to me you are dealing with a lot of crazy peoples around here XXXX reuse to give XXXX last name, then XXXX reuse give me XXXX XXXX to see when he will be back to work, XXXX with his rude month said i do n’t know i ; m not on a cell phone, these peoples need to be fired the se two peop les did’t care to hear what you have to say whatsoever, when you get rude and nasty unprofessional represnting a company they sure be fired, what goes around comes around.

Company: Optio Solutions, LLC

State/Zip: TX 770XX

Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 2553349

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