CFPB Complaint

Debt Recovery Solutions, LLC – CFPB Complaint ID 2547623

Consumer Complaint Submission

Date Received: 2017-06-16T00:00:00

Product: Medical debt

Issue: False statements or representation

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: It seems that there are XXXX separate collection accounts from the same agency for an XXXX XXXX visit when my daughter XXXX XXXX XXXX on XXXX XXXX , XXXX . I had never received notification of the debt. Only found out when I ran my own credit before shopping for a new car and a new house for my family. XXXX XXXX XXXX never submitted the claim to our insurance company so, of course, it was not paid. I contacted them to have them submit these charges to XXXX XXXX XXXX XXXX XXXX FL. They said they could not do that and to contact Debt Recovery Solutions. Debt Recovery Solutions is either unable or unwilling to submit these charges to the insurance company as they should have been 3 1/2 years ago. This should NOT be showing up on my credit. As a divorced mother of XXXX , this is impacting our life greatly as I can not be approved for a mortgage with XXXX income AND this hanging out there. Please help me and my family!

Company: Debt Recovery Solutions, LLC

State/Zip: FL 322XX

Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 2547623

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