Date Received: 2017-05-22
Product: I do not know
Issue: Communication tactics
Consumer Consent Provided to Share Complaint: Consent provided
Consumer Complaint: Received 5 phone calls in the past 3 days from Southwest Credit ( only reason I knew their name was I called the numbers back and tried to get a hold of somebody but was on hold for too long ). Calls from XXXX Thurs XX/XX/XXXX XXXX XXXX Thurs XX/XX/XXXX XXXX XXXX Thurs XX/XX/XXXX XXXX XXXX Fri XX/XX/XXXX XXXX XXXX Calls from XXXX Mon XX/XX/XXXX XXXX XXXX Every time I have tried to pick up, they have hung up on me. They are calling my direct work line and are harassing me by repeatedly calling & hanging up. They have also not reached out to me via mail alerting me of a collection attempt so I have absolutely no idea if their calls are valid, or if they are even trying to reach me.
Company: Southwest Credit Systems, L.P.
State/Zip: PA 190XX
Company Response to Complaint: Closed with explanation
Was Company Response Timely: Yes
Did Consumer Dispute Company Response: N/A
Complaint ID: 2490685
The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.
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