CFPB Complaint

Sentry Recovery and Collections, Inc. – CFPB Complaint

Consumer Complaint Submission

Date Received: 2017-05-23T00:00:00

Product: Other debt

Issue: Attempts to collect debt not owed

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: XXXX XXXX , 2015 {$6 70.00} Money and a whole lot of stuff was stolen from me at this address. Put my 30 day notice in and was on a month to month rental agreement. Charges are ridiculous as I went to XXXX XXXX and repaired part of the same thing and was only XXXX dollars. The carpets were not changed out. As I have experienced putting in carpet before. They said the carpet would be put in, a lot more day ‘s and hours than needed. What, the company did or is trying to do. Is charge and fee me for the new carpet to be put in. For another tenant. I never got the new carpet put in when first moving in. As, I know this could and can be done in one hour. The company has put this, matter into collections and has damaged my credit score and credit scores. A free country my opinion, a slum lord.

Company: Sentry Recovery and Collections, Inc.

State/Zip: NV 891XX

Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 2491864

The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.

Look at the item Company Response to Complaint: and Did Consumer Dispute Company Response: to get a better idea of how this was resolved. And the field Consumer Complaint: can give you some context of the issue.

In particular what you are looking for was that the company response was timely and that the consumer did not dispute it. The posting of complaints has proven to be a valuable resource for both companies and consumers.


About the author

Research Department

Here is where you will find important stories located from around the web which can impact you and your financial life.

Scroll to Top