CFPB Complaint

GVA Holdings, LLC – CFPB Complaint 2017-05-25

Consumer Complaint Submission

Date Received: 2017-05-25

Product: Payday loan debt

Issue: Attempts to collect debt not owed

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: I took out a payday loan a couple years ago. I fell behind or changed banks and missed a payment. Last year, I was contacted by letter or call to pay off {$210.00} to close the case. I paid that debt and even received a letter from North Cash in XXXX XXXX to say they received my payment and case is closed. Now a year later, i have been getting emails starting on XXXX / XXXX / XXXX to settle the account. I have emailed to say account is swttled since last year and even gave date and check number … Last thursday XXXX XXXX , I spoke with someone after getting voicemail about debt.. The guy said he was referring the case to supervisor and wanted me to fax over the letter. I said no as it should be in the file since it was their letterhead. I told him that they were harassing me for debt which was paid and if they contacted me again, I will file a formal complaint as I no longer owe the debt for a bout one year.

Company: GVA Holdings, LLC

State/Zip: MA 018XX

Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 2494492

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