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CL HOLDINGS LLC – CFPB Complaint

By on August 21, 2017
Consumer Complaint Submission

Date Received: 2017-05-27T00:00:00

Product: Other debt

Issue: Written notification about debt

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: I had a XXXX account many years ago and closed it down. I was given some charges after the fact without notification. They sold it without notifying m e to Jefferson Capital Systems. After that, interest began to accrue without my knowledge. It grew to {$310.00} as of 3 days ago when I found out about it on my credit karma report.
It has been over 3 years since they filed it. I ‘ve never received a call or letter. I also ca n’t contact Jefferson Capital Systems. Their online site only solicits messages from corporate interests and ignored my messages. I ‘ve tried to contact them through any # or email or site I could find, but it is impossible.
I ‘ve never had an otherwise unpaid payment as per my his tory. I had a student loan which I paid in full before the end of graduating, so I do n’t want this to have a negative effect on my limited credit

Company: CL HOLDINGS LLC

State/Zip: CA 921XX

Company Response to Complaint: Closed with non-monetary relief

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 2495693

The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.

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