Date Received: 2017-06-14T00:00:00
Product: Auto debt
Issue: Took or threatened to take negative or legal action
Consumer Consent Provided to Share Complaint: Consent provided
Consumer Complaint: On XXXX XXXX , XXXX I sent my first complaint advising of the multiple phone calls, emails and threats fro m Prizm Financial. T oday, XXXX XXXX , XXXX I received a second threat for the week of repossession. My account is currentl y 24days past due for half of the full payment. As I have advised in the past and have always kept my word that my account will not reach the point of repo rting ( 30dys ). I do n’t feel the constant phone calls and threats on an account that has not reached 30dys is warranted. This account at 24 days past due should not be in danger of repossession and acc ording to the attached emails that is what will take place this evening if not paid by XXXX according to XXXX XXXX . I have this account since XXXX XXXX and this account has not been reported as 30 or m ore days and to receive threats of repossession is unethical and in my opinion illegal.
Company: Prizm Financial Company, LLC
State/Zip: VA 234XX
Company Response to Complaint: Closed with monetary relief
Was Company Response Timely: Yes
Did Consumer Dispute Company Response: N/A
Complaint ID: 2534217
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