JPMORGAN CHASE & CO. – CFPB Complaint ID 2557208

Date Received: 2017-06-23T00:00:00

Product: I do not know

Issue: Took or threatened to take negative or legal action

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: Took money out of my account after being told to do so by XXXX XXXX @ XXXX XXXX XXXX … .I purchase XXXX Gift Cards I the following amounts {$1400.00} XXXX XXXX 2017 and XXXX XXXX XXXX 2017 … Received phone call fro m JPMorgan ( CHASE ) Bank stating that one of the was Forgery {$1400.00} and the other one {$1900.00} had possible bad signatur e.Both checks where drawn on the XXXX XXXX XXXX ..I was further told that both checks where being return to my account I should have them in 7 to 10 days … ..I was given a bad attitude from my local bank so I called Chase Forger y Department @ XXXX and was given the same response as the local bank..I further contacted XXXX Police was given Case # XXXX XXXX XXXX 2017..


State/Zip: FL 347XX

Company Response to Complaint: Closed with monetary relief

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 2557208

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