Date Received: 2017-06-02T00:00:00
Product: Credit card debt
Issue: Threatened to contact someone or share information improperly
Consumer Consent Provided to Share Complaint: Consent provided
Consumer Complaint: This person from an attorneys office in California is threatening to call HR for my employers if I do n’t call him back. The only reason I answered is because I thought it was a job calling that I ‘d applied for. He failed to properly identify himself & has an accent that can barely be understood. This message attached is fr om X/XX/ 17.
Company: CAPITAL ONE FINANCIAL CORPORATION
State/Zip: AR 722XX
Company Response to Complaint: Closed with explanation
Was Company Response Timely: Yes
Did Consumer Dispute Company Response: N/A
Complaint ID: 2500337
The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.
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