CFPB Complaint

Diversified Consultants, Inc. – CFPB Complaint ID 2502737

Consumer Complaint Submission

Date Received: 2017-06-05T00:00:00

Product: Other debt

Issue: Attempts to collect debt not owed

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: I ran a credit report on X/XX/17 and saw I had a collection from Diversified Consultants for {$940.00}. I contacted that debt collector and was given information that there was an unpaid bill under my name for XXXX . I was given an address that the account was under ( XXXX , Illinois ) I informed the Diversified Consultants that I have never lived in Illinois and they informed me to contact XXXX . On the same day, I contacted XXXX and they were unable to verify how the account was opened. I spoke with a woman named XXXX , who informed me to fill out a fraud report on their website and that would begin the investigation. Furthermore, I sent a certified letter to Diversified Consultants, asking for any written evidence that this account was opened in my name. On XX/XX/XXXX I received a letter in the mail from Diversified Consultants stating that the name and address for the debt were verified and was sent a copy of an XXXX bill in the amount of {$1200.00}, addressed to my name, but an address in XXXX , IL. On XX/XX/XXXX , I filed a report with the FTC Identity Theft Center as well as an investigation to be completed through XXXX XXXX and XXXX to remove this fraudulent activity from my credit report. On X/X/17 , I will be filing a police report with my local police.

Company: Diversified Consultants, Inc.


Company Response to Complaint: Closed with non-monetary relief

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 2502737

The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.

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