Student Loan Relief Dept / Equitable Acceptance – Consumer Complaint – August 31, 2017

Consumer Statement:

I signed up for Loan Forgiveness under William D. Ford Affordable ACT once I completed with the company I started getting calls from Equitable Acceptance.

I let them know this was not what I signed up for and was confused as to why I paying them. They said I would have to pay them( rudely) and when I was late they charged a fee and this dropped my credit report.

I was not told that Equitable would be handling my student loans. On top of everything else, I am handling my own student loans by contacting the server. This company is not doing anything for me. I need out. When I speak to this company they can’t give me any information. Help me. I don’t make a lot of money and can’t afford to give what I have away. Initially I was told in the event that I could not make payments on time. I would be dropped from the program. This is not a program.

Consumer Action Taken:

I contacted Equitable Acceptance to cancel but they told me I can’t. I let them know that I was not told nor is there anything in writing stating I would have to pay them.

Date This Problem Happened: August 13, 2017

State You Live in: Missourri

Race/Ethnicity: Black or African American

Age Range: 36-50

Total Amount of Fee Paid: $495

Company Name: Student Loan Debt Relief Dept

Company Address:

Manhattan Beach Venture
99 E State Street Ste 20
Eagle, ID 83616

Student Loan Relief Dept

Company Telephone Number: 310-432-1072

Website of Company: studentloanreliefdept.us

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