Subscribe to our mailing list

X

Franklin Collection Service, Inc. – CFPB Complaint

By on September 3, 2017

Date Received: 2017-06-08T00:00:00

Product: Other debt

Issue: Written notification about debt

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: I recievely had my credit pulled, and was informed that I had collection with Franklin Collection Services for an XXXX account that I never had. I never recieved anything from Franklin Collection regarding the debt, verifying the debt or proving the debt was mine.

Company: Franklin Collection Service, Inc.

State/Zip: OH 447XX

Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 2505087

The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.

Look at the item Company Response to Complaint: and Did Consumer Dispute Company Response: to get a better idea of how this was resolved. And the field Consumer Complaint: can give you some context of the issue.

In particular what you are looking for was that the company response was timely and that the consumer did not dispute it. The posting of complaints has proven to be a valuable resource for both companies and consumers.

READ  Receivables Management Partners, LLC - CFPB Complaint

About Research Department

Here is where you will find important stories located from around the web which can impact you and your financial life.