CFPB Complaint

Aargon Agency, Inc. – CFPB Complaint 2017-06-08

Consumer Complaint Submission

Date Received: 2017-06-08

Product: Medical debt

Issue: Written notification about debt

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: On XXXX XXXX 2017 I sent o ut a request for debt validation to the company AARAGON COLLECTION AGENCY in regards to ac counts XXXX and XXXX ( letter attached ). I have yet to receive any correspondence in regards to debt validation I disputed this company with all XXXX credit reporting agencies as ” no contract unknown debt ” I am in no legal binding contract with AAROGON AGENCY and I requested that the accounts be deleted or debt validation be provided. The have removed one ac count from my XXXX report but both accounts should be removed from all XXXX credit reporting agencies.

Company: Aargon Agency, Inc.

State/Zip: SC 294XX

Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 2505174

The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.

Look at the item Company Response to Complaint: and Did Consumer Dispute Company Response: to get a better idea of how this was resolved. And the field Consumer Complaint: can give you some context of the issue.

In particular what you are looking for was that the company response was timely and that the consumer did not dispute it. The posting of complaints has proven to be a valuable resource for both companies and consumers.

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