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First Data Corporation – CFPB Complaint

By on September 3, 2017
Consumer Complaint Submission

Date Received: 2017-06-08T00:00:00

Product: I do not know

Issue: Attempts to collect debt not owed

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: I received a letter from TRS Recovery Service s Inc, c laiming I owed XXXX debts ( Reference numbers XXXX and XXXX ) for XXXX and XXXX respectively. They are claimed to be related to Unpaid Electronic Fund Transfers from XXXX XXXX number XXXX , Telecheck. I have never been to this XXXX XXXX and I certainly did n’t do any fund transfers. I was not near that XXXX XXXX on the day they claim. The numbers and methods they provide to contact them all demand social/bank routing info/etc. I will not provide this info to a company that appears to be scamming me. I googled this company and find that they do this to lots of people and have many complaints against them. I want the issue resolved and I do not want to receive any more communications from them.

Company: First Data Corporation

State/Zip: TN 370XX

Company Response to Complaint: Closed with non-monetary relief

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 2503640

The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.

Look at the item Company Response to Complaint: and Did Consumer Dispute Company Response: to get a better idea of how this was resolved. And the field Consumer Complaint: can give you some context of the issue.

In particular what you are looking for was that the company response was timely and that the consumer did not dispute it. The posting of complaints has proven to be a valuable resource for both companies and consumers.

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