Date Received: 2017-06-08T00:00:00
Product: I do not know
Issue: Attempts to collect debt not owed
Consumer Consent Provided to Share Complaint: Consent provided
Consumer Complaint: I received a letter from TRS Recovery Service s Inc, c laiming I owed XXXX debts ( Reference numbers XXXX and XXXX ) for XXXX and XXXX respectively. They are claimed to be related to Unpaid Electronic Fund Transfers from XXXX XXXX number XXXX , Telecheck. I have never been to this XXXX XXXX and I certainly did n’t do any fund transfers. I was not near that XXXX XXXX on the day they claim. The numbers and methods they provide to contact them all demand social/bank routing info/etc. I will not provide this info to a company that appears to be scamming me. I googled this company and find that they do this to lots of people and have many complaints against them. I want the issue resolved and I do not want to receive any more communications from them.
Company: First Data Corporation
State/Zip: TN 370XX
Company Response to Complaint: Closed with non-monetary relief
Was Company Response Timely: Yes
Did Consumer Dispute Company Response: N/A
Complaint ID: 2503640
The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.
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In particular what you are looking for was that the company response was timely and that the consumer did not dispute it. The posting of complaints has proven to be a valuable resource for both companies and consumers.
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