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Hunter Warfield, Inc. – CFPB Complaint

By on September 5, 2017
Consumer Complaint Submission

Date Received: 2017-06-13T00:00:00

Product: Other debt

Issue: Attempts to collect debt not owed

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: To Whom It May C oncern : Please be advised that pursuant to the Safe Homes Act, I had to end my lease early at XXXX XXXX in XXXX , IL because there was a credible imminent threat of XXXX XXXX ( XXXX , XXXX and XXXX ) against me on the premises. My ex-boyfriend, XXXX XXXX , had been XXXX , XXXX and XXXX XXXX to me while I was living with him at this property. This forced me to leave the home and to start living with my parents. Because he was still in the apartment, I could no longer return to it since it would have put me under a constant threat of XXXX , XXXX , or XXXX harm by him, and it was no longer safe for me to live in my unit. I have a two-year order of protection against him and can provide you with that documentation, if necessary.

I vacated my apartment at XXXX XXXX – XXXX XXXX XXXX XXXX XXXX XXXX , IL XXXX on XX/XX/XXXX under the protection of the Illinois Safe Homes Act. All of my belongings were removed from the unit that day, and my keys were turned in to the management office. As a victim of XXXX XXXX by my roommate in this apartment, I am protected under this law and have the right to terminate my lease early with no further payment required because of a credible, imminent threat of further XXXX XXXX

On XX/XX/XXXX , I disputed the attempt by XXXX XXXX to collect a debt for the rest of my rent through the debt collection company XXXX XXXX . XXXX XXXX stopped contacting me due to my cease and desist request. However, the collection was placed on my XXXX and XXXX credit reports on XX/XX/XXXX . This is why I am submitting a dispute with you today.

READ  Navient Solutions - CFPB Complaint

Thank you for your attention to this matter.

Sincerely, XXXX XXXX

Company: Hunter Warfield, Inc.

State/Zip: IL 600XX

Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 2549638

The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.

Look at the item Company Response to Complaint: and Did Consumer Dispute Company Response: to get a better idea of how this was resolved. And the field Consumer Complaint: can give you some context of the issue.

In particular what you are looking for was that the company response was timely and that the consumer did not dispute it. The posting of complaints has proven to be a valuable resource for both companies and consumers.

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