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CAINE & WEINER COMPANY, INC. – CFPB Complaint

By on September 7, 2017

Date Received: 2017-06-19T00:00:00

Product: Other debt

Issue: Attempts to collect debt not owed

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: This is the second complaint with CFPB an d Caine and Weiner. My first complaint was XXXX . Caine and Weiner respond ed with a response that the debt is verified. The company ‘s determination of verifying a debt is to send a copy of a bill. That is not verification. I requested in writing twice, certified mail, read receipt, to verify AND validate this debt is mine. It is not! I have This right under Secti on 609! I have the right to request and receive ” the name of the person under which such person conducts business and the address and telephone number of that person ”. I request proof the debt is mine. This proof/verification/validation will not surface because it does not exist. A copy of a bill does not suffice, nor fulfill my request. If Caine and Weiner can not provide this, I want this account removed from my credit report immediately.

Company: CAINE & WEINER COMPANY, INC.

State/Zip: FL 335XX

Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 2535198

The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.

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In particular what you are looking for was that the company response was timely and that the consumer did not dispute it. The posting of complaints has proven to be a valuable resource for both companies and consumers.

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