CFPB Complaint

Paramount Recovery Systems, L.P. – CFPB Complaint

Consumer Complaint Submission

Date Received: 2017-06-12T00:00:00

Product: Medical debt

Issue: Attempts to collect debt not owed

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: Contacted this company on XXXX XXXX about a couple of negative items I found on my credit report and came to found out that they are medical bills from ER visits and informed me that I have no knowledge of these since I already have insurance and these ERs are not close by or in network of my insurance and requested to see copies of what they have. I got hang up on and disputed that with the credit bureaus. This company is committing fraud and very unprofessional, I received finally this month a copy from XXXX of what looks like a made up bill with no info on it. Paramount Recovery System should do better at protecting consumers and investigate when identity theft is in question.

Company: Paramount Recovery Systems, L.P.

State/Zip: TX 760XX

Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 2550494

The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.

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In particular what you are looking for was that the company response was timely and that the consumer did not dispute it. The posting of complaints has proven to be a valuable resource for both companies and consumers.

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