TENET HEALTHCARE CORPORATION – CFPB Complaint ID 2510234

Date Received: 2017-06-15T00:00:00

Product: Medical debt

Issue: Attempts to collect debt not owed

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: In 2011 I had a XXXX XXXX at XXXX XXXX XXXX in XXXX GA which was paid for at 100 % by my insurance. I was called back for XXXX additional procedures. No explanation was given to me in reference to why I was called back. Then the physician during an XXXX asked if I had had any XXXX XXXX I replied yes and that I had been asked that question on my first visit and had answered yes. She said ” oh, then you are fine ” and immediately stopped the XXXX . It became apparent that the tech did not write down the very pertinent information which would have saved me XXXX extra trips to the hospital and the subsequent bill. I received a bill for {$370.00} for her mistake. I wrote a letter and called repeatedly but was ignored. I never received a response. Then they filed the debt on my credit report. XXXX XXXX XXXX had no right to charge me for their mistake. I filed another dispute with XXXX and the response was ” This creditor has verified to OUR company that the balance is being reported correctly ” It adds insult to injury when the hospital staff screws up and then charges the consumer for their error.

Company: TENET HEALTHCARE CORPORATION

State/Zip: GA 313XX

Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 2510234

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