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I.Q. DATA INTERNATIONAL, INC. – CFPB Complaint

By on September 10, 2017

Date Received: 2017-06-15T00:00:00

Product: Other debt

Issue: Attempts to collect debt not owed

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: I moved out of XXXX XXXX in XXXX XXXX . In XXXX XXXX , the apartment complex engag ed IQ Data International dba R ent Collect Global to collect a debt of {$120.00} they claimed I owed for cleanout of the apartment I vacated in XXXX XXXX .

I disputed this debt with both the apartment comple x and IQ Data. B oth parties maintained that I owed the debt.

I sued the apartment complex in Justice Court to have the d ebt cleared and my apartment deposit returned. On XXXX XXXX , XXXX t he Justice of the Peace issued the judgement on this case in my favor. In XXXX XXXX , the XXXX XXXX wrote a check to pay the court costs and return my deposit.


IQ Data has refused to stop reporting this debt to the credit reporting agencies XXXX XXXX XXXX XXXX . I disputed the debt directly with all XXXX credit reporting agencies. XXXX and XXXX have removed the collection from my report. XXXX has not.

Per my current XXXX credit r eport, IQ Data Collections has inc reased my debt due to interest owed to {$130.00} and continues to report this debt as of XXXX XXXX , XXXX . I have written to both IQ Data and XXXX on multiple occasions to remove this mark from my credit history, but IQ Data maintains that I owe the debt despite being presented with the court ‘s judgement.

Company: I.Q. DATA INTERNATIONAL, INC.

State/Zip: TX 787XX

Company Response to Complaint: Closed with non-monetary relief

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 2546079

The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.

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Look at the item Company Response to Complaint: and Did Consumer Dispute Company Response: to get a better idea of how this was resolved. And the field Consumer Complaint: can give you some context of the issue.

In particular what you are looking for was that the company response was timely and that the consumer did not dispute it. The posting of complaints has proven to be a valuable resource for both companies and consumers.

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